Google’s New Feature “Talk to a Live Rep” Aims to Revolutionize Customer Service Experience
Google has recently announced the launch of a new feature called “Talk to a Live Rep,” which aims to provide users with a seamless customer service experience. This feature allows Google to call a business on a user’s behalf, wait on hold, and then connect the user to a live customer service representative once they are ready. By doing so, Google hopes to eliminate the frustration of having to spend extended periods of time on hold, listening to prerecorded messages.
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