Delivery App Riders: The Tyranny of Time and the Fight for Fair Pay
The working life of a delivery app rider is punctuated by the relentless ticking of the clock. From the time it takes to make a delivery, to the time a rider can take a much-needed break – time is everything. But for Ulisses Cioffi, a rider and part of a group that organized the recent Valentine’s Day strike, time determines not only his schedule, but also his earnings. He explains, “I can safely make three deliveries in an hour, which amounts to just under £12. But sometimes, we can’t even make that.” Every second counts, and any obstacle along the way translates into a loss of income – be it roadworks, delays in busy restaurants, or even customers who take a shower after placing an order.
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