Tyler Technologies to Enhance California’s Park Reservation System in Eight-Year Contract
Tyler Technologies, Inc., a leading provider of integrated software and technology services to the public sector, has secured an eight-year contract with the California Department of Parks and Recreation. The partnership aims to enhance the state’s park reservation system and provide a seamless digital experience for park visitors while streamlining operations for park staff.
Under this initiative, Tyler Technologies will utilize its Outdoor Recreation solution to offer a user-friendly interface and streamlined features. This will significantly improve the digital experience for visitors and make it easier for park staff to manage reservations and transactions. Tyler’s senior vice president of Outdoor Recreation, Sascha Ohler, emphasized the goal of providing an improved, easy-to-use digital experience that benefits visitors, saves time for park staff, and is cost-effective.
Tyler Technologies has been serving California State Parks since 2016 and will now provide an end-to-end system for booking reservations and facilitating transactions. The transition plan is set to begin in the next six months and will extend over the next eight years.
With nearly 280 state parks in California, which collectively welcome approximately 68 million visitors each year, this agreement signifies a significant step towards enhancing the overall experience for park-goers. By fall 2024, Tyler Technologies’ solution will introduce a user-friendly interface and streamlined features. Additional new features and enhancements are expected to be implemented in 2025.
Tyler Technologies is widely recognized for its expertise in the public sector software and technology service market and currently serves over 600 government entities in California alone. The company operates in nearly 13,000 locations globally, catering to all 50 U.S. states, Canada, the Caribbean, Australia, and other international regions.
The partnership between Tyler Technologies and the California Department of Parks and Recreation showcases Tyler’s commitment to expanding its presence in California. By leveraging its advanced technology and expertise, Tyler aims to revolutionize the reservation process and provide an enhanced experience for park visitors throughout the state.
Analyst comment
Positive news. Tyler Technologies has secured an eight-year contract with the California Department of Parks and Recreation to enhance the state’s park reservation system. This partnership will improve the digital experience for park visitors and streamline operations for park staff. It signifies a significant step towards enhancing the overall experience for park-goers, benefiting both visitors and staff. Tyler Technologies’ expertise in the public sector software and technology service market will help revolutionize the reservation process and expand its presence in California.
