E.ON's Innovative Use of VR and AR in Engineer Training
E.ON, a leading energy provider, is at the forefront of using virtual reality (VR) and augmented reality (AR) to train its engineers at the English West Midlands net zero training academy. By collaborating with FocusXR, an immersive learning specialist based in Liverpool, E.ON offers training that spans from heat pump installations to smart metering without the need to leave the academy.
Immersive Learning Experience
Instead of deploying engineers to customer homes for practical training, E.ON has created a virtual environment that simulates these settings. Using VR headsets, engineers gain hands-on experience in installing and maintaining green technologies like heat pumps, electric vehicle chargers, solar panels, battery storage, and smart meters. This method reduces potential customer disruptions and allows engineers to refine their skills before applying them in real-world situations.
Advanced Training Techniques
E.ON, together with FocusXR, has captured 360-degree extended reality content for their meter installation refresher training. It includes crucial elements like hazard awareness, safety checks, and installation procedures for both gas and electric systems. VR provides a highly interactive learning environment, enabling engineers to recognize and deal with challenges they may face in the field.
Beyond Technical Skills
The digital transformation led by E.ON offers more than just technical training. The flexibility of VR and AR technologies caters to various learning styles, including those of neurodiverse individuals. Through interactive modules, each engineer can learn in a manner that suits them best.
Future Innovations
E.ON is also exploring the integration of AI into their training programs to enhance learning further. The company is collaborating with other business sectors to apply these digital tools broadly, ensuring their workforce is prepared for future challenges.
"By digitalizing and adapting our training methods, we are paving the way for a more sustainable and technologically advanced future," E.ON stated. "Our engineers are now better equipped to tackle tomorrow's challenges, and we are proud to lead this transformation. By bringing VR and AR into our academy, we’re not just teaching green skills – we’re creating a greener way to learn."
The Kingswinford site near Birmingham has been central to training since 2017 and was transformed into a net zero training hub in 2023.
