Walmart showcases AI-powered shopping app at CES
Walmart made its presence known at the Consumer Electronics Show (CES) in Las Vegas this year, revealing innovative ways in which new technologies, such as artificial intelligence (AI), will revolutionize the shopping experience for its customers. One of the highlights was the introduction of a GenAI-powered search app for iOS users. This app allows customers to easily find items relevant to different types of situations and gatherings. For example, if a customer is hosting a football game, the search app will suggest items like chips, wings, drinks, and even a 90-inch TV, instead of having users search through different departments for individual items.
AI technology transforms online shopping experience for Walmart customers
As part of Walmart’s commitment to leveraging AI technology, the company has introduced a service called Walmart InHome Replenishment. This innovative technology uses AI to ensure that customers’ online shopping carts are consistently filled with the right items at the time they need to restock. This eliminates the hassle of manually keeping track of items and ensures that customers never run out of essential products.
Walmart introduces AR social commerce platform for virtual outfit sharing
In a bid to provide a unique and interactive shopping experience, Walmart unveiled a beta version of its social commerce platform called Shop with Friends. This platform leverages augmented reality (AR) technology, allowing users to share virtual outfits they create with friends and family. By receiving feedback before making a clothing purchase, shoppers can make more informed decisions and ensure they are satisfied with their choices.
Walmart prioritizes people-led approach while leveraging AI technology
Despite the rapid advancements in technology, Walmart remains focused on its people-led approach. CEO Doug McMillon emphasized the company’s commitment to building technology that serves people, rather than the other way around. Walmart’s purpose is to help people live better, and the company believes that technology can enhance the shopping experience for its customers and associates. With a compelling technology roadmap, Walmart is poised to leverage AI and other technologies to better serve its customers.
Walmart empowers associates with AI-based tool for enhanced productivity
Walmart understands that its associates are crucial to its success and aims to provide them with the tools they need to excel. To this end, the company has implemented an AI-based tool called My Assistant. This tool helps associates save time by assisting with tasks such as generating first drafts, summarizing large documents, and providing thought starters on various topics. By empowering associates with these AI capabilities, Walmart enables them to be more efficient and creative in their work.
Walmart’s emphasis on a people-led, tech-powered approach demonstrates the company’s dedication to serving its customers and associates better than ever before. By embracing AI and innovative technologies, Walmart is poised to transform the shopping experience and enhance productivity for both customers and employees alike.
Analyst comment
Positive news: Walmart showcases AI-powered shopping app at CES
Analyst prediction: The introduction of the AI-powered shopping app will streamline the shopping experience for Walmart customers, making it easier for them to find relevant items. This improvement in customer experience is likely to positively impact the market, potentially leading to increased customer satisfaction and loyalty.
