Cybersecurity Leads AI Adoption in State Governments
The latest survey by the National Association of State Technology Directors (NASTD) highlights that cybersecurity is the leading area where state governments are adopting artificial intelligence (AI). This survey, titled "Artificial Intelligence in State Government IT Operations," gathered insights from 42 states to understand their AI strategies and future plans.
Diverse Strategies for Responsible AI
States are implementing diverse strategies to advance AI responsibly. These include creating task forces and establishing sandbox environments to safely experiment with new technologies. Despite the rapid progress of AI, it is already significantly integrated into various state agencies' operations.
Survey Participation and Key Findings
The survey reached 50 state central IT authorities in May, with eight states, including California and New York, not responding. Released ahead of the Annual Conference and Technology Showcase, the survey underscores that cybersecurity tops the list of AI applications in state functions. A significant 67% of respondents have completed an inventory of AI applications, while 33% have not.
AI Applications Beyond Cybersecurity
Among states implementing AI, 50% use it for chatbots, 36% for office productivity, and 26% for code development. Other applications include document and image generation and crafting promotional materials.
A survey respondent noted, "We have more than 40 projects at the idea phase, awaiting funding and trained staff."
Procurement and Contract Language
Many states are yet to establish preferred contract language for AI in IT procurement. With 62% developing this language, only 9% have finalized it, while 29% have yet to start.
Challenges in AI Adoption
The primary roadblocks to AI adoption include perceived risk and limited staff knowledge. Many states recognize the need for upskilling staff to support AI initiatives, citing budget constraints as another challenge. States like California and New Jersey are already investing in AI workforce training.
Collaboration Opportunities
A majority (60%) have not partnered with other jurisdictions on AI initiatives. However, successful collaborations have proven beneficial. One respondent shared, "Collaboration has been at the heart of our AI efforts, leading to actionable insights and strategies."
