OpenAI Partners with USAID for ChatGPT Enterprise
In a significant development, OpenAI has announced its collaboration with its first federal agency customer for ChatGPT Enterprise: the U.S. Agency for International Development (USAID). This comes shortly after OpenAI's multimodal AI model achieved FedRAMP High Authorization within Microsoft’s Azure Government cloud.
Anna Makanju, OpenAI’s vice president of global affairs, disclosed that USAID will utilize this technology to alleviate administrative burdens and facilitate partnerships with new and local organizations. OpenAI is also seeking a FedRAMP Moderate accreditation for ChatGPT Enterprise, which would enable it to handle moderately sensitive federal data without relying solely on Microsoft’s Azure Government service.
Expanding AI in Federal Agencies
OpenAI launched ChatGPT Enterprise in August, targeting larger organizations with enhanced analytics and customization capabilities. While other federal agencies have begun using ChatGPT in limited forms, USAID’s partnership marks a deepening commitment to integrating artificial intelligence into its operations. Under the leadership of Samantha Power, USAID has prioritized AI, exploring its potential in aid distribution and other critical areas.
Addressing Security and Bias Concerns
The use of generative artificial intelligence like ChatGPT is not without challenges. The federal government remains cautious about government data security and potential biases inherent in AI software. In October, the Biden administration issued an executive order that, while discouraging outright bans, encourages careful consideration of AI’s potential risks and benefits. OpenAI advocates for policies that define appropriate AI use, ensuring sensitive data remains protected.
Broadening Government AI Engagement
Currently, nearly 100,000 government users across federal, state, and local levels engage with the consumer version of ChatGPT. USAID's endeavor to streamline administrative tasks and foster organizational partnerships aligns with OpenAI's broader vision for AI in governance. OpenAI has actively supported educational programs and hackathons, such as the GSA Federal AI Hackathon and the FHFA Generative AI Tech Sprint, to promote AI fluency.
Commitment to AI Safety and Security
OpenAI's pursuit of FedRAMP Moderate Accreditation underscores its commitment to meeting the security and compliance expectations of federal agencies. This accreditation is part of a broader effort to ensure AI technologies are deployed safely and securely. OpenAI collaborates closely with the Department of Homeland Security’s AI Safety and Security Board, reflecting its dedication to safe AI deployment.
Future of AI in Government
While some federal agencies have established guidelines for using commercial generative AI services, others remain in the evaluative phase. OpenAI's strategic partnership with USAID and initiatives aligned with the Biden administration's voluntary commitments demonstrate a concerted effort to integrate trustworthy AI within government operations. The establishment of chief AI officers within agencies is expected to further AI engagement and pilot initiatives across the government.
