Diebold Nixdorf Introduces AI-Powered Checkout Solution to Combat Shrink
Diebold Nixdorf, a leading provider of retail technology solutions, unveiled its latest innovation at the National Retail Federation’s 2024 NRF Big Show. The company showcased a new AI-powered checkout solution designed to tackle shrink, a persistent issue for retailers. By integrating cutting-edge technology and machine learning, Diebold Nixdorf aims to enhance the customer experience while reducing loss at both self-service and traditional POS checkouts.
A Comprehensive Anti-Shrink Solution for Retailers
Diebold Nixdorf’s new offering, powered by Smart Vision technology, builds on its existing AI-based solutions. By combining these technologies on a single platform, the company has created a holistic anti-shrink solution that can scale effectively. This innovative approach promises to minimize common causes of loss, such as theft, scanning errors, and fraudulent behavior. Moreover, Diebold Nixdorf can seamlessly deploy its AI-powered solutions through existing in-store integrations, ensuring a smooth transition for retailers.
Streamlining Store Integration with SeeChange’s AI Platform
Diebold Nixdorf has partnered with SeeChange, a leading AI and machine learning cloud platform, to develop the Vynamic Smart Vision I Shrink Reduction solution. By leveraging SeeChange’s technology, Diebold Nixdorf aims to simplify the integration of new innovations across multiple store locations. This collaboration allows retailers to deploy the AI-powered solution more efficiently, saving them from duplication of efforts and costly implementations.
Enhancing Customer and Employee Experiences
Matt Redwood, vice president of retail technology solutions at Diebold Nixdorf, emphasized the company’s commitment to improving both customer and employee experiences. Drawing on insights gained from deploying millions of POS and self-checkout systems, Diebold Nixdorf designed its AI-powered offerings to enhance efficiency and scalability. By leaving no stone unturned, the company aims to fulfill retailers’ desire for seamless innovation while enhancing the overall customer experience.
Key Benefits of Vynamic Smart Vision I Shrink Reduction
Diebold Nixdorf outlined three key benefits of their latest AI-powered solution, the Vynamic Smart Vision I Shrink Reduction. Firstly, it targets high priority shrink scenarios at checkout, combating theft, mistakes, and fraudulent behavior. Secondly, the solution autonomously verifies the age of shoppers during age-restricted sales, reducing the need for employee interventions. Lastly, the system accurately identifies and distinguishes between fresh produce items, streamlining the checkout process for items priced by weight or quantity.
For more information about Diebold Nixdorf’s innovative platform, visit their website.
Analyst comment
This news can be evaluated as positive for the market. The introduction of Diebold Nixdorf’s AI-powered checkout solution is expected to have a positive impact on retailers by reducing shrink and enhancing the customer experience. By leveraging cutting-edge technology and machine learning, the solution targets high priority shrink scenarios, verifies age-restricted sales, and streamlines the checkout process for items priced by weight or quantity. This comprehensive anti-shrink solution is scalable and can be seamlessly deployed through existing in-store integrations, saving retailers time and resources. Overall, this innovation has the potential to drive efficiency and profitability for retailers.
