Adobe Forecasts 520% Surge in AI-Driven Online Shopping This 2025 U.S. Holiday Season

Lilu Anderson
Photo: Finoracle.net

2025 U.S. Holiday Online Sales Set to Reach $253.4 Billion

Adobe Analytics projects the U.S. online holiday shopping season will generate $253.4 billion in sales this year, marking a 5.3% increase compared to 2024. This forecast draws on data from over one trillion visits to retail websites, covering 100 million SKUs across 18 product categories. The report highlights Cyber Monday as the largest shopping day, expected to hit $14.2 billion in sales, up 6.3% year-over-year. Black Friday sales are forecasted to rise 8.3% to $11.7 billion, while Thanksgiving Day online spending is projected at $6.4 billion, reflecting an earlier start to holiday shopping.

AI-Driven Shopping Traffic to Soar 520% Ahead of Thanksgiving

Adobe predicts a dramatic 520% year-over-year increase in AI-assisted shopping traffic during the 2025 holiday season, with peak activity anticipated in the ten days leading up to Thanksgiving. This follows an extraordinary 1,300% surge recorded in 2024. A consumer survey of 5,000 U.S. shoppers reveals that 53% intend to use AI tools for product research, while 40% will rely on AI for personalized recommendations, 36% for deal discovery, and 30% for gift ideas. AI usage is expected to be most prevalent in categories such as toys, electronics, jewelry, and personal care.

Mobile Shopping Dominates with Record 56.1% Share of Transactions

Mobile devices are projected to drive a record 56.1% of online holiday transactions in 2025, continuing the upward trend from 54.5% in 2024 and 51.1% in 2023. The proliferation of larger smartphone screens is likely facilitating this sustained growth in mobile commerce.

Buy Now, Pay Later Services Fuel $20.2 Billion in Holiday Spending

Buy Now, Pay Later (BNPL) options are expected to contribute $20.2 billion in online holiday sales, an 11% increase from 2024. Cyber Monday alone may see BNPL transactions reach $1.04 billion, marking a 5% year-over-year rise.

Social Media Advertising Drives Significant Online Revenue Growth

Social media platforms will play a pivotal role in holiday e-commerce, with advertising expected to generate a 51% increase in online revenue year-over-year, a substantial jump from the 5% growth recorded in 2024.

Key Product Categories Leading Holiday Spending

  • Electronics: $57.5 billion (up 4% YoY)
  • Apparel: $47.6 billion (up 4.4% YoY)
  • Furniture: $31.1 billion (up 6.5% YoY)

FinOracleAI — Market View

Adobe’s 2025 holiday shopping forecast underscores a robust growth trajectory for U.S. e-commerce, driven predominantly by the integration of AI technologies, mobile commerce expansion, and evolving payment options such as BNPL.
  • Opportunities: Enhanced consumer engagement through AI-powered personalization and recommendations; increased mobile shopping convenience; growth in flexible payment solutions boosting average order values.
  • Risks: Overreliance on AI may raise privacy and data security concerns; mobile shopping growth may plateau if device innovation slows; BNPL expansion could face regulatory scrutiny impacting user adoption.
Impact: The forecasted surge in AI-assisted shopping and mobile transactions signals transformative shifts in consumer behavior and retailer strategies, positioning the 2025 holiday season as a pivotal moment for digital commerce innovation and growth.
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Lilu Anderson is a technology writer and analyst with over 12 years of experience in the tech industry. A graduate of Stanford University with a degree in Computer Science, Lilu specializes in emerging technologies, software development, and cybersecurity. Her work has been published in renowned tech publications such as Wired, TechCrunch, and Ars Technica. Lilu’s articles are known for their detailed research, clear articulation, and insightful analysis, making them valuable to readers seeking reliable and up-to-date information on technology trends. She actively stays abreast of the latest advancements and regularly participates in industry conferences and tech meetups. With a strong reputation for expertise, authoritativeness, and trustworthiness, Lilu Anderson continues to deliver high-quality content that helps readers understand and navigate the fast-paced world of technology.