Kroger Shopper Upset Over Self-Checkout Change

Kroger Faces Backlash Over AI Technology in Self-Checkouts

Kroger, a leading grocery chain, is in the spotlight after consumers voiced frustrations with its self-checkout AI technology, criticizing it for dampening the shopping experience. A significant wave of discontent has emerged on social media platforms, like X (formerly Twitter), where shoppers express dissatisfaction over what they perceive as intrusive and inefficient checkout processes.