The Power of Making Others Feel Seen
Some individuals naturally attract positive regard, but their appeal is less about constant agreeability or excessive compliments and more about a fundamental approach: making others feel truly seen. This principle transcends professional titles and social roles, encompassing colleagues, clients, and casual acquaintances alike.
Communication expert Lorraine K. Lee, an award-winning keynote speaker and author of Unforgettable Presence, emphasizes that likability is a learnable skill rather than an innate trait. Lee’s work with Fortune 500 companies and startups highlights how simple, consistent behaviors can foster stronger personal and professional relationships.
Five Habits That Enhance Likability
- Remembering Small Details: By recalling personal tidbits — such as a project status or favorite drink — highly likable people demonstrate genuine attentiveness. This practice signals that the other person matters enough to be remembered and valued.
- Giving Credit Freely: They openly acknowledge others’ contributions, often attributing ideas to teammates or collaborators. This habit cultivates trust and loyalty, encouraging a supportive environment.
- Responding to Everyone: Regardless of hierarchy, they reply to messages, signaling respect and recognition. Even brief acknowledgments prevent feelings of being ignored, which can damage rapport.
- Admitting When They’re Wrong: Rather than concealing mistakes, they openly accept responsibility. Such vulnerability enhances credibility and invites mutual respect.
- Making Time for Informal Conversations: Valuing short, seemingly minor interactions like hallway chats or casual check-ins helps build human connections that accumulate over time.
Applying These Principles
Lee advises practical steps, such as jotting down details after conversations, actively crediting others in group settings, promptly acknowledging communications, candidly admitting errors, and consciously engaging in small talk. These actions, though modest, can profoundly influence how others perceive and relate to you.
Her approach underscores that likability is not about being “fake nice” but about authentic interest and respect. This mindset shift can transform professional dynamics and personal relationships alike.
About the Author: Lorraine K. Lee is the CEO of RISE Learning Solutions and a best-selling author recognized by the Next Big Idea Club. She has delivered training to companies including Zoom, Cisco, LinkedIn, ASICS, and McKinsey & Company.
FinOracleAI — Market View
The emphasis on authentic communication skills and relationship-building aligns with growing corporate focus on emotional intelligence and workplace culture. As companies invest more in employee development programs that enhance interpersonal skills, experts like Lee are positioned to see increased demand.
However, the impact on markets is likely neutral in the short term, as these behavioral insights translate gradually into organizational outcomes. Investors should monitor trends in corporate training and leadership development sectors for potential growth linked to these communication principles.
Impact: neutral
