**IHG Rolls Out **AirPlay Support at Select North American Hotels
In a significant upgrade to the guest experience, InterContinental Hotels Group (IHG) has initiated the rollout of AirPlay support in up to 60 of its hotels across North America, a move that caters to the modern traveler’s desire for seamless, personalized entertainment. This development, aimed at users with iOS 17.3 or later, allows guests to cast content directly from their Apple devices to their hotel room TV in a secure, intuitive manner.
To activate this feature, guests are simply required to scan a QR code displayed on the TV’s welcome screen, using their iPhone or iPad. This process establishes a private connection, ensuring that guests' personal information remains secure while they enjoy a tailored in-room viewing experience. Remarkably, the system supports pairing with multiple devices, granting the freedom to stream music or video content from any AirPlay-supported app with ease.
Currently, this service is available in select hotels across the United States, Canada, and Mexico, with IHG expressing plans for an aggressive expansion. The introduction of AirPlay support heralds a new era in hotel entertainment, significantly enhancing the way guests interact with in-room technology.
Given the vast portfolio of brands under the IHG umbrella, this initial rollout phase signifies just the beginning of what could dramatically transform the guest experience across the hotel industry. As the list of participating hotels expands, guests can look forward to a more integrated, user-friendly entertainment experience, one that matches the sophistication and convenience they’ve grown accustomed to at home.
Analyst comment
Positive news. The market is expected to respond positively as the rollout of AirPlay support in IHG hotels caters to the modern traveler’s desire for personalized entertainment. With plans for aggressive expansion, this development could significantly transform the guest experience across the hotel industry, leading to increased customer satisfaction and potentially higher revenues for IHG.
