Gyst Technologies Joins AWS Partner Network and AWS Public Sector Partner Program
Gyst Technologies, a software company focused on reducing costs and improving the customer experience in speech systems, has recently announced its membership in the Amazon Web Services (AWS) Partner Network (APN) and the AWS Public Sector Partner (PSP) Program. The APN is a global community of AWS Partners that utilize AWS programs, expertise, and resources to develop and market customer offerings. The PSP Program assists AWS Partners in expanding their public sector business through alignment with AWS public sector sales, marketing, funding, capture, and proposal terms.
Gyst Partners with Carahsoft Technology Corp. to Deliver Technology to Government Contact Centers
In addition to its partnership with AWS, Gyst has also teamed up with Carahsoft Technology Corp., a Virginia-based IT solutions provider, to deliver its technology to contact centers operating on behalf of federal, state, and local government agencies. By collaborating with Carahsoft, Gyst aims to enhance the efficiency and quality of speech systems in government contact centers while reducing operational costs.
Gyst Utilizes AWS for its Gyst CX and Gyst Analytics Products
Gyst leverages the power of AWS to offer its Gyst CX and Gyst Analytics products as software-as-a-service (SaaS) subscriptions to both government and commercial contact centers. The utilization of AWS allows Gyst to deploy applications at an accelerated pace on government networks while benefiting from industry-leading security tools and best practices.
Gyst CEO, Daniel O’Sullivan, Highlights Value of Joining APN and PSP Program
Daniel O’Sullivan, Chief Executive Officer and Founder of Gyst, emphasizes the value of joining the APN and AWS PSP Program in delivering value to government agencies and companies seeking to scale their use of cost-optimizing technologies in contact centers. By making their products available in the AWS Marketplace, Gyst can ensure that applications are deployed efficiently on government networks while benefiting from the robust security measures provided by AWS.
Gyst and Carahsoft Collaborate to Improve Efficiency and Quality of Speech Systems in Government Contact Centers
Sehar Wahla, Director of AWS Partner Business Development at Carahsoft, expresses excitement about partnering with Gyst Technologies within the AWS PSP Program. Through this collaboration, Gyst, Carahsoft, and their reseller partners aim to enhance the efficiency and quality of speech systems in government contact centers to ultimately improve the citizen experience and reduce operational costs. This collaboration underscores the commitment of Gyst and Carahsoft to leverage advanced technologies and expertise to optimize speech systems in the public sector.
By joining the AWS Partner Network and partnering with Carahsoft, Gyst Technologies is well-positioned to drive innovation and deliver cutting-edge solutions that improve the customer experience and reduce costs in contact centers, particularly within the government sector. With the combined strength of Gyst’s software expertise, AWS’s cloud infrastructure, and Carahsoft’s IT solutions, the collaboration holds promise for advancing speech systems and transforming contact centers in both the public and private sectors.
Analyst comment
Positive news.
Gyst Technologies joining the AWS Partner Network and partnering with Carahsoft Technology Corp. demonstrates their commitment to innovation and delivering high-quality solutions. The collaboration is expected to drive efficiency, improve the customer experience, and reduce costs in contact centers, especially within the government sector. This partnership positions Gyst Technologies to transform speech systems and contact centers in both the public and private sectors, leveraging their software expertise, AWS’s cloud infrastructure, and Carahsoft’s IT solutions. The market is likely to see increased adoption of Gyst’s products and services, leading to potential growth opportunities.
